What to tell iTrade before the quote
- The person authorised to give instructions.
- The rooms, outbuildings or individual items included.
- Items that must be retained or kept separate.
- Parking, stairs, lifts, keys and the vehicle carry route.
- Suspected hazardous or specialist materials outside the standard scope.
What your written quotation should cover
Your quotation should describe the work, exclusions, price basis and any separate cleaning, dismantling or maintenance. If the conditions are different when the team arrives, any change should be explained and agreed before extra work begins.
How items and records are handled
Items you want to keep are protected first. Remaining contents are assessed for a suitable reuse, recycling or disposal route. Keep the appropriate waste transfer record with your quotation and invoice.
How the property is handed back
The completed areas are checked against the agreed scope. If you cannot be at the property, ask what photographs or video updates can be provided and how personal information will be protected.
Check feedback and discuss your clearance
Read feedback from previous customers on the customer reviews page, or contact iTrade to discuss the property, access and outcome you need.